Aeroflow CPAP Supplies

MEDICAL EQUIPMENT

UX Design

Project Partner: LLB Design Co.

ABOUT AEROFLOW HEALTHCARE

Aeroflow Healthcare is a premier provider of quality medical equipment (DME) and outstanding customer service in the Southeast United States. Aeroflow serves patients and physicians by providing home oxygen, diagnostic sleep testing, CPAP equipment and supplies, nebulizers, mobility equipment, breast pumps, pediatric needs, catheters, negative pressure wound therapy and more.

THE NEED

USER EXPERIENCE DESIGN FOR THEIR CPAP SUPPLY SILO

Aeroflow needed UX and page designs for the CPAP supply section of their site that would be built in Magento 2. The design needed to be user friendly and to help shoppers easily create an account to shop with or without insurance. To stay on their development team’s deadlines, the design needed to be turned around in short order.


THE WORK

 
 

UX DESIGN

We worked with Aeroflow to define an overall user flow for the CPAP site that took into account their product categories, information they needed in their database, user intent, and insurance requirements.

Using Invision, we storyboarded, wireframed, and created visuals for several user flows, including

  • Creating an account

  • Logging in as an existing customer

  • Browsing/editing existing account

  • Shopping with and without an Rx

  • Checkout Process with and without insurance